Voodoo is a relatively new entrant in the Australian online casino market, but it has quickly gained attention for its impressive array of games, user-friendly interface, and competitive bonuses. In this review, we’ll delve into every aspect of the brand to determine whether Voodoo lives up to its promises.
Brand Overview
Voodoo is owned by a company voodoo-au.com called "Moonlight Gaming Group," which operates under a Curacao license. While the owner’s identity might not be immediately recognizable, the casino has built a strong reputation among players for its transparent and fair practices. The brand boasts a global presence, accepting players from over 100 countries, including Australia.
Registration Process
Signing up at Voodoo is an effortless experience that can be completed in just a few minutes. Players will need to provide basic personal details such as name, date of birth, email address, phone number, and residential address. The casino adheres strictly to Australian online gaming regulations, ensuring players are over 18 years old and comply with other applicable laws.
To enhance security, Voodoo requires two-factor authentication (2FA) during registration. Players can choose from SMS or Google Authenticator for added protection. The brand’s sign-up process is streamlined using HTML5 technology, which enables instant account setup on any device without the need to download software.
Account Features
Once registered, players will have access to a comprehensive range of features within their Voodoo account:
- Manage deposits and withdrawals through various payment methods
- Set deposit limits for responsible gaming practices
- Track betting history for easy monitoring of game performance
- Participate in loyalty rewards programs for exclusive benefits
Notably absent is the option for multi-accounting, which could deter some high-rollers who prefer to maintain separate accounts. However, this might be a deliberate design choice by Voodoo to promote fair play.
Bonuses and Promotions
Voodoo boasts an extensive library of bonuses catering to different preferences:
- Welcome Bonus: up to AU$5000 spread across four initial deposits
- Free Spins: receive 25 free spins for NetEnt’s "Starburst" slot game with no deposit required
- VIP Program: unlock exclusive rewards, including cashback and tournaments, as part of a tiered system
Terms and conditions governing these promotions are standard within the industry. Players must fulfill specific wagering requirements before withdrawing bonus funds or associated winnings.
Payments and Withdrawals
Payment options at Voodoo include Visa, Mastercard, EFTPOS, PayPal, Neosurf, Neteller, Skrill, Paysafecard, and Bank Transfer. Credit card deposits attract a 3% processing fee while eWallets are free from fees for transactions over AU$20.
Minimum withdrawal limits range between $10 (Neteller/Skrill) to $100 (Bank Transfer/EFTPOS), with no maximum limit on withdrawals. Voodoo adheres to standard industry times for payouts, generally taking up to 72 hours to process withdrawals, after which eWallets and some bank transfers are typically fulfilled within a couple of business days.
Game Categories
The casino library features over 2,000 slots games from top providers like NetEnt, Microgaming, Play’n GO, Evolution Gaming, iSoftBet, Yggdrasil Gaming, WMS (Williams Interactive), SG Digital (Scientific Games) and Red Tiger. This diverse selection caters to all tastes in slot machines.
Players will also find extensive collections of table games such as Roulette variants from Evolution and NetEnt; numerous Blackjack options including Live and Standard variations; an array of Baccarat offerings from Microgaming, iSoftBet & SG Digital; Craps from two providers; Sic Bo provided by Play’n GO; and several Poker variants.
Software Providers
Notable software partners contributing to the broad library at Voodoo include:
- NetEnt
- Microgaming
- Evolution Gaming (Live Dealer)
- Play’n GO
- iSoftBet
- Yggdrasil Gaming
The inclusion of multiple industry leaders ensures a wide range of options for players seeking specific game preferences or variations.
Mobile Version
The mobile platform at Voodoo offers seamless integration with existing services, granting users access to the full casino experience on-the-go via an optimized HTML5 website:
- Games load quickly and respond well to touch inputs
- Account management features accessible without any issues
- Responsive design catering for smartphones, tablets and handheld devices
Although there isn’t a downloadable mobile app available as of this writing, it remains one possible avenue the casino might explore in future development.
Security and License
Voodoo’s license from Curacao eGaming ensures regulatory oversight adhering to strict gambling laws. The casino takes security seriously with:
- 128-bit SSL encryption technology protecting all data
- A dedicated support team handling queries regarding account details
Players can rest assured their transactions, including financial information, are safeguarded against unauthorized access.
Customer Support
Voodoo offers a responsive customer service through various contact channels available 24 hours/7 days a week:
- Email: support@voodoo.com
- Phone: +61 (0)8 7111 1223
- Live Chat for immediate assistance
Support representatives demonstrate a high level of knowledge, resolving player queries efficiently and politely.
User Experience
Voodoo provides an intuitive user interface optimized with modern technology:
- Site loads quickly across multiple devices and networks
- All essential features, including deposit options & game categories, prominently displayed at top navigation bar or easily accessible within primary menu
Users can navigate the platform without excessive time spent scrolling through menus. However, due to Voodoo’s sheer size of casino offerings, newcomers might be overwhelmed by choices upon first entering.
Performance
Loading times for games average well under 3 seconds, with seamless transitions between various game sections and main site pages:
- Software providers utilized effectively deliver a high-quality experience across the platform
The casino boasts a remarkably smooth user interface that minimizes any potential frustrations. Most functionalities are conveniently accessible through dropdown menus or navigation tabs.
Overall Analysis
Voodoo offers an incredible array of gaming options paired with streamlined account management, secure payment processing and dedicated support services tailored towards satisfying users’ expectations:
- Wide range of deposit methods allows players to accommodate their banking preferences
- Responsive platform for easy navigation across different screen sizes
Given its innovative approach combining various best practices in the online casino industry – catering to responsible gaming; showcasing multiple award-winning software providers; a comprehensive, intuitive UI and mobile optimized environment for flexibility & instant access from any device – Voodoo ranks highly among competitive Australian gaming operators.
With ongoing efforts aimed at improving user experience through optimization of existing processes (e.g., recent revamp in live chat system), we expect an increasing number of players to flock towards this emerging brand seeking unique value and quality services.
